Returns & Exchanges

At BlackStrap®, we stand behind the quality of our gear and want to ensure you are completely satisfied with your purchase. We offer a 30-day return policy for unused products in their original packaging to ensure your next adventure is backed by the best equipment.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.

• 3.
  Package Your Gear

  Place the items in their original packaging with all tags attached, and securely seal the box or mailer before attaching the shipping label.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.